Nackers Posted May 9, 2011 Report Share Posted May 9, 2011 (edited) Hey guys, Ordered a torch on thursday week (28-4-11) and got it this afternoon (FAST POSTAGE FROM HONG KONG!). On opening I noticed they have sent me the wrong torch. I ordered this one but received this one instead. I have emailed them informing them of the mix-up and I have also left a message on their facebook page. I am sending the parcel back tomorrow and hopefully they will send me the right one back... Edited May 9, 2011 by ShadowAssassin Link to comment Share on other sites More sharing options...
fenring Posted May 9, 2011 Report Share Posted May 9, 2011 Silly sausages. The easiest fix for them would be for them to just send you the L2P body, head and switch. The L2i body is really worth bugger all anyway. Link to comment Share on other sites More sharing options...
Nackers Posted May 9, 2011 Author Report Share Posted May 9, 2011 (edited) Silly sausages. The easiest fix for them would be for them to just send you the L2P body, head and switch. The L2i body is really worth bugger all anyway. Everything is unopened and Mum offered to post it for me on her way shopping tomorrow. I'll check my Email and Facebook tomorrow morning before its posted to see what they say. Edited May 9, 2011 by ShadowAssassin Link to comment Share on other sites More sharing options...
fenring Posted May 9, 2011 Report Share Posted May 9, 2011 I wouldn't send it back until you hear from him. He may well just say to keep the L2i body and send you the L2P as ordered. The Pro-1 head will of course work with any of the L2 bodies. Link to comment Share on other sites More sharing options...
Nackers Posted May 9, 2011 Author Report Share Posted May 9, 2011 I wouldn't send it back until you hear from him. He may well just say to keep the L2i body and send you the L2P as ordered. The Pro-1 head will of course work with any of the L2 bodies. Alright, I'll see if he has replied by morning if he has I'll tell him I am yet to post it. I'll hold onto it in the mean time. Thanks mate. Link to comment Share on other sites More sharing options...
Nackers Posted May 12, 2011 Author Report Share Posted May 12, 2011 OK, so SolarForce replied to my emails and it is all sorted, they are sending me an L2P Black Flashlight Body at no extra charge. I was delighted with this result until today. This afternoon I decided to unwrap the new torch as it was still in its original packaging in case it needed to be sent back. On unwrapping a small spring fell onto the desk. After taking a look, the spring was detached from the flashlight head (which must have happened in transit due to rough handling or wasn't assembled very well). Now at this point I was fuming as this torch was causing me never-ending troubles. I have attached a couple of photos and I am wondering whether this can be soldered back on or is it best I try and get SolarForce to swap it for another? I'm not to keen on the idea of having it sent back to Hong Kong and waiting for another.... By that time I will never want to see another torch again! Link to comment Share on other sites More sharing options...
Fireman_DJ Posted May 12, 2011 Report Share Posted May 12, 2011 Kinda hard spot to solder into. If you stuff it up, YOUR fault. I'd send them the pictures and ask them what they'd like you to do. You'll either post it back and get it fixed or replaced. Or they might just post another one and let you keep the broken one. If that's the case, then try soldering it and have three torches for the price of one. Link to comment Share on other sites More sharing options...
Nackers Posted May 12, 2011 Author Report Share Posted May 12, 2011 Kinda hard spot to solder into. If you stuff it up, YOUR fault. I'd send them the pictures and ask them what they'd like you to do. You'll either post it back and get it fixed or replaced. Or they might just post another one and let you keep the broken one. If that's the case, then try soldering it and have three torches for the price of one. Alright I'll do that, Let them make a decision. Link to comment Share on other sites More sharing options...
fenring Posted May 12, 2011 Report Share Posted May 12, 2011 Jeez mate, you have had a bad run - I've never had any problems like that. That's the front spring for the battery - it sits between two similar springs, one at the switch and one at the head. I would do as Fireman said - though TBH it would not seem like a hard job to solder it, though it certainly should NOT be in that sort of condition! Link to comment Share on other sites More sharing options...
Nackers Posted May 12, 2011 Author Report Share Posted May 12, 2011 Jeez mate, you have had a bad run - I've never had any problems like that. That's the front spring for the battery - it sits between two similar springs, one at the switch and one at the head. I would do as Fireman said - though TBH it would not seem like a hard job to solder it, though it certainly should NOT be in that sort of condition! I seem to be a magnet for these sorts of troubles They were excellent when I emailed them the first time, I can't see why they wouldn't swap it over. They seem to be very reasonable people. Link to comment Share on other sites More sharing options...
shane111 Posted May 12, 2011 Report Share Posted May 12, 2011 At least you got yours. I'm still waiting for mine to turn up and I think we ordered them on the same day! As long as they get mine right I will be happy. Let us know how you get on with yours. Cheers Shane Link to comment Share on other sites More sharing options...
Nackers Posted May 15, 2011 Author Report Share Posted May 15, 2011 OK guys, Hopefully it is now all sorted. They are sending me the LED part/module so I can just unscrew the broken one and replace with new one. I can then try and solder the other spring back on and have a spare emitter for the head. With a bit of luck it might arrive just in time to try it out on the weekend. Fingers crossed Link to comment Share on other sites More sharing options...
shane111 Posted May 15, 2011 Report Share Posted May 15, 2011 Good news. I made two separate orders - the torch package and then a separate order for a tailcap switch and some batteries. The funny thing is the batteries and tailcap turned up but I didn't receive the torch itself. I'm hoping for tomorrow now! Link to comment Share on other sites More sharing options...
shane111 Posted May 16, 2011 Report Share Posted May 16, 2011 All good, first part of the order turned up today. Will be testing the torch tonight, but looking at it inside, it seems to have a very tight spot with little spill. Link to comment Share on other sites More sharing options...
fenring Posted May 16, 2011 Report Share Posted May 16, 2011 Let us know what you reckon mate. Link to comment Share on other sites More sharing options...
Nackers Posted May 16, 2011 Author Report Share Posted May 16, 2011 All good, first part of the order turned up today. Will be testing the torch tonight, but looking at it inside, it seems to have a very tight spot with little spill. Glad to hear. Let us know how it goes. Link to comment Share on other sites More sharing options...
shane111 Posted May 17, 2011 Report Share Posted May 17, 2011 All I can say after testing these torches is unbelievable. Leaves every other torch I've owned for dead (and I've owned a few). Quick question though, the tailcap toggle switch doesn't seem to turn the torch on, it only stays on while you are pushing the button in. Is that how they are meant to work? If anyone could advise that would be appreciated. Cheers Shane Link to comment Share on other sites More sharing options...
fenring Posted May 17, 2011 Report Share Posted May 17, 2011 Errr, no. It should click and lock on. Jeez, you blokes must be cursed - I've got five Solarforces and none of them have had any issues at all. Link to comment Share on other sites More sharing options...
fenring Posted May 22, 2011 Report Share Posted May 22, 2011 Did SF Sales get their act together and sort your problems out, or what? Link to comment Share on other sites More sharing options...
shane111 Posted May 22, 2011 Report Share Posted May 22, 2011 Still haven't sent them an email yet. Will have to get my finger out. Sent from my HTC Desire using Tapatalk Link to comment Share on other sites More sharing options...
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